CCTV Online

Course Overview:

This SIA-approved CCTV (Public Space Surveillance) course is designed to provide participants with the skills and knowledge necessary to operate CCTV systems in public spaces effectively. The course meets the standards set by the Security Industry Authority (SIA) and prepares candidates for a career in the surveillance sector, focusing on monitoring, recording, and responding to security incidents.

Course Objectives:

• Understand the roles and responsibilities of a CCTV operator.
• Learn how to operate CCTV equipment and systems efficiently.
• Develop skills in monitoring, surveillance, and recording.
• Gain knowledge of relevant legislation and codes of practice.
• Enhance communication skills for reporting and coordinating with other security personnel.

Course Content:

1. Introduction to the Roles and Responsibilities of the CCTV Operator:

   • Understanding the role and duties of a CCTV operator
   • Professional conduct and communication
   • Importance of confidentiality and data protection

2. CCTV Codes of Practice, Operational Procedures, and Guidelines:

   • Understanding and adhering to codes of practice
   • Developing and following standard operational procedures
   • Guidelines for effective CCTV operation

3. Legislation Relevant to CCTV Operations:

   • Data Protection Act
   • Human Rights Act
   • Freedom of Information Act
   • Other relevant laws and regulations

4. CCTV Equipment and Operation:

   • Types of CCTV systems and components
   • Operating and controlling CCTV equipment
   • Understanding camera functions and capabilities

5. Surveillance Techniques:

   • Effective monitoring and observation skills
   • Identifying suspicious behavior and activities
   • Use of technology and tools for surveillance

6. Incident Management and Response:

   • Procedures for responding to incidents
   • Coordinating with emergency services and other security personnel
   • Reporting and recording incidents accurately

7. Practical Use of CCTV Equipment:

   • Hands-on training with CCTV systems
   • Real-time monitoring and control exercises
   • Scenario-based training for incident response

8. Effective Communication Skills:

   • Verbal and written communication techniques
   • Reporting and documenting incidents
   • Liaising with other security and law enforcement personnel

Course Duration:

• The course typically spans over 4 days, including both theoretical and practical training sessions.

Assessment and Certification:

• Candidates will be assessed through multiple-choice exams, practical demonstrations, and scenario-based exercises.
• Upon successful completion, participants will receive the SIA-approved CCTV (Public Space Surveillance) qualification, enabling them to apply for an SIA CCTV Operator license.

Target Audience:

• This course is ideal for individuals seeking a career in CCTV surveillance, including security personnel, those interested in public safety roles, and individuals looking to enhance their security skills.

Prerequisites:

• Participants must be at least 18 years old.
• Proficiency in English is essential for understanding the course material and assessments.